Privacy policy

effective Date: 20th january, 2019
introduction

Welcome to Consultom Projects Limited ("us", "we", or "our") Privacy Policy. We value and respect your privacy and are fully committed to protecting your personal information. This Privacy Policy should be read in conjunction with our Cookies Policy and tells you how Consultom Projects Limited collects, uses, store and disclose “Personal Data” (see definition below) when you visit our website and interact with us on any level. Consultom Projects Limited has adopted and adheres to privacy principles that are intended to secure the confidentiality of “Personal data” (see definition below) provided to us. We also tell you about your privacy rights and how the law protects you and it is important you read our policy to understand how and why we use the data you provide. We disclaim any responsibility for the content or privacy practices of third party websites. Your use of third party sites is subject to the third party’s privacy policies.

We use cookies and similar information collection technologies to enhance the user experience on the Consultom Projects Limited website and to collect certain information from visitors to the Consultom Projects Limited website. For example, we collect information such as the number of visits and the type of technology used by visitors. For information on the cookies used and what we use them for, please see our Cookies Policy.

Upon reading this policy, if you have any questions please contact us at privacy@consultom.ie

Definitions

“Personal Data” in this Privacy Policy means any information or data provided to or collected by Consultom Projects Limited, recorded in any form, about an identifiable individual, or an individual whose identity may be inferred or determined from the information provided or collected. This Privacy Policy does not extend to information, recorded in any form about more than one individual where the identity of the specific individuals is not known and cannot be inferred from the information ("Aggregated Information"). 

Data we may collect

Depending on how you interact with us, we may collect the following information:

Personal data, or personal information, means any information about an individual from which that person can be identified. We collect a variety of information about visitors to the our website.

This personal data falls into these categories:

  • Identity Data includes title, first name, last name. If you interact with us through social media, this may include your social media user name.
  • Financial Data such as bank account information and VAT information.
  • Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Usage Data includes information about how you use our website.
  • Tracking Data includes information we or others collect about you from cookies and similar tracking technologies. See our cookies policy.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. To provide better content and service, we use Google analytics service. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We do not collect any Special Categories of Personal Data about you nor do we collect any information about criminal convictions and offences.

Remember, if you choose not to share personal data with us, or refuse certain contact permissions, we might not be able to provide the products and services you’ve asked for.


How is this information collected?

We use different methods to collect data from and about you including through:

  • Direct interactions.

You may give us your Identity, Contact, Address and Business /Financial data by filling in forms or by corresponding with us by post, phone, email or social media. This includes personal data you provide when you:

- make enquiries or request information be sent to you
- order our services
- engage with us on social media
- enter a competition, promotion or survey
- contact customer services

  • Automated technologies or interactions. As you interact with us, including via our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We may also collect Tracking Data when you use our website, or when you click on actions within our site.


  • Third parties or publicly available sources. We may receive personal data about you from various types of third parties, including:
    - Technical Data and/or Tracking Data from analytics providers such as Google
    - Contact, Financial and Transaction Data from providers of payment and fraud prevention services;
    - Data from any third parties who are permitted by law or have your permission to share your personal data with us, such as via social media or review sites.

We will only use your personal data when the law allows us to.


how we use your personal data

We may use Personal Data for the following purposes:

  • in connection with the provision of services by Consultom Projects Ltd. to you: Personal Data (which may be yours or that of some other individual(s)) which is necessary to provide the services requested or enquired about may be used, provided or disclosed by Consultom Projects Limited in connection with services to be procured from Consultom Projects Limited
  • in connection with data analysis: we may use and analyse Personal Data provided to Consultom Projects Ltd. to offer you or your organisation additional services or products, and to track and manage your consent preferences and any unsubscribe requests. You may, at any time, advise us that you do not wish to receive any further such information from Consultom Projects Limited
  • in connection with internal record keeping
  • in connection with responding to your queries, and/or providing you with information you have requested
  • in connection with market research, user interaction with our services and service improvements
  • in connection with updating your information and preferences. For example, we may ask you (by email or otherwise) to review your contact details from time to time and mailing list preferences and update them as necessary
  • in connection with any purpose which is required by applicable law; and
  • to carry out any other purpose which is disclosed to you and to which you have given your specific, informed consent in advance.

Data transfer

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Ireland and choose to provide information to us, please note that we transfer the data, including Personal Data, to Ireland and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

You may contact us at privacy@consultom.ie to update your preferences.


Data disclosure

We recognise that the privacy of Personal Data and the protection of this data is important. We uses and discloses Personal Data for the purposes set out in this Privacy Policy. We will not trade, sell or exchange any Personal Data that we have obtained. Consultom Projects Limited may share Personal Data with other companies in connection the fulfillment of services and the purposes set out in this Privacy Policy.

All employees, sub-consultants, contractors, suppliers and other service providers involved in the provision of professional services to our clients and/or to Consultom Projects Limited are required to comply with the principles and obligations set forth in this Privacy Policy.

We may disclose Personal Data to third party services providers such as IT service providers, sub-consultants and other organisations that perform services for us but will only do so if they demonstrate commitment to provide appropriate protection for and to respect the privacy of Personal Data.

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Consultom Projects Limited
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

We may disclose your Personal Data for any other purpose to which you grant your freely given, specific, informed, unambiguous consent by any express action.


Storage, retention & security

We may collect your Personal Data in several forms (hard or soft copy, electronically, telephone conversations/video recordings, etc.), but will only do so by lawful means and for the purposes disclosed to you or required by law.
Personal Data collected in any form will only be retained by us for so long as it is required:

  • for the purpose for which it was collected
  • to be retained by law.

Personal Data may be stored outside of the jurisdiction of which you are resident or from which you access our website or contact Consultom Projects Ltd., if a third party provider or other entity to whom we disclose Personal Data in accordance with this Privacy Policy is located elsewhere. In that case, Personal Data may be subject to the local laws of the jurisdictions within which it is collected, used, disclosed and/or stored.

As and when your Personal Data is no longer required for these identified purposes, we will use secure procedures to destroy, delete, erase or convert the Personal Data so as to render it non-specific to you. The security of your Personal Data is important to us and we have put in place security measures to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. Notwithstanding, it is important to be remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.


Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We use the following third-party Service Providers to monitor and analyse the use of our Service:

  • Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
  • For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

See our Cookies Policy for more information.


Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.


You have legal rights if you are in the european union (EU)

If the General Data Protection Regulation (GDPR) applies to you because you are in the European Union, you have rights under data protection laws in relation to your personal data:

  • The right to be informed – that’s an obligation on us to inform you how we use your personal data (and that’s what we’re doing that in this privacy policy)
  • The right of access – that’s a right to make what’s known as a ‘data subject access request’ for copy of the personal data we hold about you
  • The right to rectification – that’s a right to make us correct personal data about you that may be incomplete or inaccurate
  • The right to erasure – that’s also known as the ‘right to be forgotten’ where in certain circumstances you can ask us to delete the personal data we have about you (unless there’s an overriding legal reason we need to keep it)
  • The right to restrict processing – that’s a right for you in certain circumstances to ask us to suspend processing personal data
  • The right to data portability – that’s a right for you to ask us for a copy of your personal data in a common format (for example, a .csv file)
  • The right to object – that’s a right for you to object to us processing your personal data

These rights are subject to certain rules around when you can exercise them.
If you wish to exercise any of the rights set out above, please contact us at privacy@consultom.ie

You will not have to pay a fee to access your personal data or to exercise any of the other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.


Consent

Your provision of Personal Data to us means that you agree and consent that we may collect, use and disclose your Personal Data in accordance with this Privacy Policy. There may be circumstances where you have provided Personal Data for an identified purpose, and Consultom Projects Limited later wishes to use that information for a different purpose. In such circumstances, we will seek your consent to use the Personal Information for this different (new) purpose. Please note that there are circumstances where the use and/or disclosure of Personal Data may be justified or permitted or where we may or must disclose information without consent, in accordance with the applicable law.
Where obliged or permitted to disclose information without consent, we will not disclose more Personal Data than is required for the purpose that obligates or permits us to disclose such Personal Data. You are entitled to revoke your consent to the collection, use and disclosure of your Personal Data at any time by contacting use at privacy@consultom.ie


Changes to this privacy policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page and your continued access to and/or use of our services or provision of Personal Data to us any such changes constitutes your acceptance of, and agreement to this Privacy Policy as revised.


Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: privacy@consultom.ie

 

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© 2019 Consultom Projects Ltd. | Registered in Ireland | Company Registration No. 636948